---
title: "How do I update or add a medical condition to my policy?"
description: "Learn how to update your travel insurance medical declaration, and what happens if your health conditions change before or after purchasing your policy."
url: https://travel-faqs.coverforyou.com/en/articles/198-how-do-i-update-or-add-a-medical-condition-to-my-policy
collection: "Medical Cover & Exclusions"
updated: 2026-11-02
language: en
---

# How do I update or add a medical condition to my policy?

Learn how to update your travel insurance medical declaration, and what happens if your health conditions change before or after purchasing your policy.

**How to Update Your Medical Declaration?**

If you need to update the medical conditions on your travel insurance policy, you will need to contact our Customer Service team. Our telephone number is 0203 137 8981

**Our Opening Hours**

-   **Monday to Friday:** 09:00 to 17:00 (5:00 PM)
    
-   **Exclusions:** Closed on UK bank holidays
    

**If Your Condition Was Diagnosed AFTER Buying Your Policy**

As long as you were not under investigation or awaiting a diagnosis before your policy was issued, new conditions can be added based on your policy type:

-   **Single Trip & Backpacking Policies:** Added **free of charge** until your policy expiry date.
    
-   **Annual Multi-Trip Policies:** Added **free of charge** until your upcoming renewal date. At renewal, you will need to re-screen all conditions as it becomes a new contract.
    

**If You Missed a Condition BEFORE Buying Your Policy**

-   An additional premium may apply to cover the condition.
    
-   Our team will need to take you through a medical screening to determine if cover can be extended.
    

**Important Note on Pre-Existing Investigations**

-   If you were undergoing medical investigations prior to buying your policy and **still do not have a confirmed diagnosis**, our policies are not suitable for your needs.
    
-   In these circumstances, we may unfortunately need to cancel your policy.