The free CoverForYou TravelMate app brings your travel insurance, gadget insurance and car hire excess policies together in one convenient place.
You can use the app to manage your cover, access claims services and get useful support while travelling.
With TravelMate, you can:
View your policies – Keep your travel, gadget and car hire excess insurance together in one place.
Manage your cover – Access your Customer Zone to view and manage existing policies.
Make a claim – Access the relevant claims service when you need to make a claim.
Buy a new policy – Purchase additional CoverForYou insurance.
Access CoverForYou Plus – View available benefits, offers and rewards if you have joined CoverForYou Plus.
TravelMate also includes useful tools and services for use while you are abroad.
You can use WiFi or mobile data to call:
CoverForYou customer services.
The claims team.
The Emergency Medical Assistance Service.
These calls use an internet connection rather than your normal mobile phone network.
If you become seriously ill or injured while abroad, you can quickly access the Emergency Medical Assistance Service through the app.
TravelMate includes translation tools to help you communicate while overseas, including functionality that can be used offline.
Check the latest Foreign, Commonwealth & Development Office (FCDO) travel advice for your destination.
Quickly find emergency telephone numbers for the country you are visiting.
Access guidance about your insurance cover and advice relating to major travel incidents that may affect your journey.
Yes.
Calls made through TravelMate use an internet connection, so you will need either:
WiFi; or
Mobile data.
Your mobile provider may charge you for any data used, depending on your plan and roaming arrangements.
TravelMate is available for compatible iPhone and Android devices:
We recommend downloading the app before you travel so your policies and travel support tools are readily available when you need them.
Important: All cover is subject to the policy terms, conditions, exclusions, cover limits and any applicable excess.
