Every insured person on your Backpacker policy is entitled to one free 1GB eSIM, so you can stay connected abroad without roaming fees or risky public Wi-Fi. It works like a normal SIM but is built into your phone, so you keep your usual number and can still use a personal hotspot.
Your eSIM is provided by Eskimo. It is a global eSIM, usable in 111 countries and valid for 24 months once activated, which suits longer backpacking trips.
Download the Eskimo app for Android or iPhone/iOS.
Sign up using the gift code in your eSIM email.
Install your eSIM before you travel.
You can top up in the Eskimo app at competitive rates once your free 1GB is used.
For help claiming your eSIM (for example a problem with your gift code), contact our support team via live chat, email or phone on our Contact page. For anything else (the app, activation, your data or top-ups), contact Eskimo directly. Their FAQs and live chat are at eskimo.travel.
