Who is this information for ?
The information on this page is valid for any policy purchased on or after the 8th September 2026
For policies purchased prior to 8th September 2026, please click here for more information.
Our policies do not provide cover to any country, or area of a country where the FCDO advises against all, or all but essential travel. For all other countries, or areas of a country without any advice against travel, cover will apply so long as your trip is otherwise within the terms of your policy. In particular, that your policy covers the entire duration of your trip, and that the country is within the area of cover you’ve purchased.
While we update this page on a regular basis, you should always check the latest advice using the FCDO advice links within this page, as advice can change at short notice.
At the time of last update to this page, our policies cover the majority of the middle east. Cover is based on the current FCDO advice, which you should always check before you travel.
No cover to Palestine
No cover to parts of Israel
Links to check the current FDCO advice for other middle east countries include Bahrain, Kuwait, Jordan, Oman, Qatar, Saudi Arabia, United Arab Emirates
At the time of last update to this page, travel to the normal tourist areas of countries near the middle east such as Turkey, Cyprus and Egypt are covered under our policies, however some areas (for example the border between Egypt and Israel) are not, so it’s important you check the relevant FCDO advice page carefully.
For countries where the FCDO advises against all, or all but essential travel, the following rules apply. So long as your destination isn’t one to which the FCDO advises against all, or all but essential travel you are still covered to travel under your policy, you’ll however have reduced cover under your policy during your connecting flight as follows:
No cover under any section of your policy other than the ‘Medical Emergency and Repatriation Expenses’ and ‘Personal Accident’ sections of the policy. Cover under these sections is valid, so long as the incident isn’t related directly or indirectly to the reason the FCDO are advising against travel.
If you leave the airport during your connection you will not be covered under any section of the policy.
There is no cover under our policies if you need to cancel your trip due to war.
While you won’t have cover under your policy, you should check with your travel providers if you’re entitled to a refund. In particular if you’re travelling on a package trip you should speak to your tour operator. You are protected under ‘The Package Travel and Linked Travel Arrangements Regulations 2018,’ and ‘The European Package Travel Directive’, and your package provider will arrange alternative accommodation, new flights, etc.
Please note if your provider provides you with an alternative destination, you should contact us as we may be able to adjust your policy to cover your replacement destination.
Airspace closure and fuel shortages are considered an operational airline issue, it is normally the responsibility of the airline or carrier to rearrange your journey or provide a refund where applicable.
If, on the day you are due to travel, your flight is delayed or cancelled and no suitable alternative is provided within 12 hours of your scheduled departure time, the following cover may apply (subject to your policy terms and conditions).
Single Trip and Annual Multi-Trip policies
You may be covered for the cost of cancelling your trip.
Single Trip and Annual Multi-Trip policies (with optional Trip Disruption Upgrade)
You may be covered for the cost of cancelling your trip.
Reasonable additional accommodation and public transport costs to continue your trip.
The cost of cancelling your trip if, within 7 days of your original departure date, your flight is rearranged and you miss 50% or more of your trip.
Backpacker policies
Cover may differ depending on your specific policy and circumstances. Please contact our Sales and Support team for further information.
If you become stuck abroad due to hostilities or warlike operations, then so long as you have a valid claim, your policy will automatically extend at no cost to you, so long as you take the first available flight offered to you, either by your airline or by the UK government, to get you home.
Please note that once there is an outbreak of hostilities or warlike operations, there is no cover under any section of your policy other than the ‘Medical Emergency and Repatriation Expenses’ and ‘Personal Accident’ sections of the policy. Cover under these sections is valid, so long as the incident isn’t related directly or indirectly to the hostilities or warlike operations.
If you become stuck abroad where you’ve travelled against FCDO advice including during transit, then your policy will not automatically extend. We may be able to offer you a paid extension depending on the circumstances.
