Q: How long does it take to receive a refund once my cancellation request is approved?
A: Once your cancellation is approved, the timeline for receiving your funds is as follows:
Our Processing Time: We aim to process your policy cancellation within 2 working days of receiving your request.
Bank Clearance Time: Once processed, the money will typically reach your bank account within 3 to 5 working days.
Maximum Timeline: Please note that during bank holidays or depending on your specific bank’s handling times, it can occasionally take up to 10 working days for the funds to appear.