Your CoverForYou policy includes a range of additional benefits designed to help you stay connected, access useful travel information and get support while you are away.
The benefits available depend on the type of policy you have purchased.
The free TravelMate app gives you access to useful travel information and support while abroad, including:
Free calls to CoverForYou, our claims team and emergency medical assistance team from abroad.
A translation service to help you communicate overseas.
An emergency telephone number finder.
The latest Foreign, Commonwealth & Development Office (FCDO) travel advice.
Find out more about TravelMate
Each insured person can access 1GB of mobile data to use while travelling abroad, helping you stay connected without relying solely on your usual roaming allowance.
Find out how to activate and use your eSIM:
After purchasing your policy, you can join CoverForYou Plus for free.
Benefits can include:
Discounts of up to 20% on new policies.
Exclusive member offers and discounts.
Access to prize draws.
You will need to opt in after purchasing your policy to access these benefits.
If you have purchased a travel insurance policy, you can also access the following services.
Doctor Please! gives you access to an English-speaking doctor while travelling, 24 hours a day, 7 days a week.
The service is free to access and, where appropriate, the doctor may be able to issue a prescription that can be used locally.
Find out more about Teledoctor
If you experience a serious illness or injury while abroad, our Emergency Medical Assistance Service is available 24 hours a day to provide help and guidance.
Find out about emergency medical assistance
BagFinder can help reunite you with lost luggage.
The service provides a QR-code sheet that can be attached to your luggage, allowing someone who finds your bag to help arrange its return.
Backpacker policyholders can access the benefits above, as well as:
MySOS Family helps you keep in touch with friends and family while travelling.
Features include:
Location sharing on your terms.
Check-ins with friends and family.
Emergency alerts tailored to your needs.
Find out more about MySOS Family
Some benefits require registration, activation or an opt-in before you can use them.
Check the individual benefit guide above for instructions and any conditions that apply.
Important: All cover is subject to the policy terms, conditions, exclusions, cover limits and any applicable excess.
