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What extra benefits are included with my policy?

Extras - TravelMate App, eSIM, Plus, Teledoctor, BagFinder

Your CoverForYou policy includes a range of extra benefits to help you stay connected, travel with confidence and access support when you need it.

The benefits available depend on the type of policy you've purchased.

Benefits Included with All Policies

The following benefits are available to all CoverForYou policyholders.

TravelMate App

Get useful travel information and support while you're abroad with the free TravelMate app, including:

  • Free calls to CoverForYou, our claims team and emergency medical assistance team from abroad.

  • A translation service to help you communicate overseas.

  • An emergency telephone number finder.

  • The latest Foreign, Commonwealth & Development Office (FCDO) travel advice.

Find out more about TravelMate

Free 1GB eSIM

Stay connected abroad with 1GB of mobile data for each insured person, helping you avoid using your usual roaming allowance.

Find out how to access and use your free eSIM:

  • Single Trip and Annual Multi-Trip policies

  • Backpacker policies

CoverForYou Plus

Join CoverForYou Plus for free after purchasing your policy to access additional rewards, including:

  • Discounts of up to 20% on new policies.

  • Exclusive member offers and discounts.

  • Access to prize draws.

You'll need to opt in after purchasing your policy to receive these benefits.

Discover CoverForYou Plus

Additional Benefits with Travel Insurance Policies

If you've purchased a travel insurance policy, you'll receive the following benefits in addition to those listed above.

24/7 Teledoctor

Access an English-speaking doctor, 24 hours a day, 7 days a week, while travelling through Doctor Please!

The service is free to access, and a doctor can usually issue a local prescription where appropriate.

Find out more about Teledoctor

24/7 Emergency Medical Assistance

If you experience a serious illness or injury while abroad, our emergency medical assistance team is available 24 hours a day to provide support and guidance.

Find out about emergency medical assistance

BagFinder

Help your lost luggage find its way back to you with BagFinder.

This simple QR-code sheet can help someone who finds your missing bag arrange its return.

Find out more about BagFinder

Additional Benefits with Backpacker Policies

Backpacker policyholders receive all the benefits listed above, plus the following additional service.

MySOS Family

Stay connected with your loved ones while travelling with MySOS Family, which offers:

  • Location sharing on your terms.

  • Check-ins with friends and family.

  • Emergency alerts tailored to your needs.

Find out more about MySOS Family


Please note: Some benefits may require registration or activation. Check the individual benefit guides for instructions and any applicable conditions.