How do I make sure CoverForYou emails reach my inbox?
To help prevent important CoverForYou emails from being sent to your junk or spam folder, add @coverforyou.co.uk to your safe senders, contacts or approved senders list.
The exact steps depend on your email provider.
Outlook and Hotmail
If you use Outlook or Hotmail:
Open an email from CoverForYou.
Add the sender to your Safe Senders list or contacts.
Where your email settings allow you to add an entire domain, add: @coverforyou.co.uk
You should also check your Junk Email settings if CoverForYou messages have previously been filtered.
Gmail
If you use Gmail:
Open an email from CoverForYou.
Add the sender to your contacts.
If the message is in your Spam folder, select Not spam.
You can also create a filter to prevent messages from @coverforyou.co.uk being sent to spam.
Yahoo Mail
If you use Yahoo Mail:
Open an email from CoverForYou.
Add the sender to your contacts.
If the email has been placed in your Spam folder, mark it as Not spam.
AOL Mail
If you use AOL Mail:
Open an email from CoverForYou.
Add the sender to your contacts.
If necessary, check your spam settings and mark CoverForYou messages as Not spam.
Other email providers
If you use another email provider, look for an option such as:
Safe Senders
Approved Senders
Whitelist
Contacts
Address Book
Add @coverforyou.co.uk where your provider allows you to approve an entire email domain.
If you continue to have problems receiving our emails, contact your email provider and ask how to allow messages from @coverforyou.co.uk.
Still can't find our email?
Check your:
Inbox.
Junk or spam folder.
Promotions or other filtered folders.
Email rules and blocked senders list.
If you find a CoverForYou email in your spam or junk folder, mark it as Not spam or Not junk to help future messages reach your inbox.
Important: All cover is subject to the policy terms, conditions, exclusions, cover limits and any applicable excess.