Can I change the dates on my travel insurance policy?
If you have a Single Trip or Backpacker policy, you can change your travel dates subject to the applicable terms and conditions.
If you have an Annual Multi-Trip policy, please see Can I postpone/extend my Annual Multi-Trip policy?.
Can I move my policy at no extra cost?
Yes. You can move your policy at no additional cost if:
Your new travel start date is within two months of your original start date.
The change is made on a like-for-like basis.
The change meets the applicable policy terms and conditions.
After changing your travel dates, you may still be able to make other mid-term adjustments, such as:
Extending the duration of your cover.
Upgrading your geographical area of cover.
How do I change my travel dates?
Log in to your Customer Zone.
Select Change my Travel Dates.
Enter your postcode when prompted to verify your identity.
Follow the instructions to update your policy dates.
What if my new travel date is more than two months later?
You may still be able to move your policy, but an additional premium may apply.
You can update your dates through your Customer Zone.
What if I want to move my policy by more than one year?
We may be able to change your dates where the new dates fall outside one year, subject to certain terms and conditions.
Please contact our customer services team for more information.
Important: Changes to policy dates are subject to the applicable terms and conditions. Any additional premium will depend on the changes you make to your cover.